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Terms and Conditions

A legal disclaimer

Kirthi Diamond Jewellery makes every effort to ensure the accuracy and integrity of product information, prices, and availability. However, we do not guarantee that descriptions or content on the site are error-free, complete, or current.

We are not liable for:

  • Delays caused by courier services, weather, or other unforeseen circumstances.

  • Loss or damage to products after successful delivery and signature confirmation.

  • Any unauthorized use of the website or user account.

Use of this website and purchase of products are at your own risk. All disputes are subject to the jurisdiction of courts in Ernakulam, Kerala.

Shipping Policy - the basics

Welcome to the official e-commerce website of Kirthi Diamond Jewellery. By accessing or using our website, you agree to the terms outlined below. Please read them carefully before making a purchase.

1. General

  • This website is operated by Kirthi Diamond Jewellery, based in Ernakulam, Kerala.

  • By using the site, you agree to be bound by these Terms and Conditions.

2. Products & Orders

  • All products are made to order after confirmation of payment.

  • Slight variations in appearance, weight, and finish may occur due to the handcrafted nature of each item.

  • We reserve the right to cancel any order for any reason, including pricing errors or suspicious activity.

3. Pricing & Payment

  • Prices are listed in INR and include applicable taxes.

  • Orders must be fully paid at the time of purchase through our secure payment gateway.

4. Returns & Exchanges

  • Due to the custom nature of our jewellery, returns are not accepted unless the item is defective or damaged.

  • Issues must be reported within 24 hours of delivery, with photos and documentation.

5. Intellectual Property

  • All content on this site—including images, branding, and product designs—is the property of Kirthi Diamond Jewellery and may not be used without permission.

6. Limitation of Liability

  • We are not liable for indirect or consequential damages resulting from your use of this website or any purchased products.

7. Modifications

  • These Terms & Conditions may be updated at any time without prior notice. Continued use of the website implies acceptance of any changes.

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